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Find setup tips, exam guidelines, WPM speed tutorials, and steno evaluation FAQs.
Browse Help Categories
Click on any topic folder to filter our documentation list below.
Getting Started
Setting up profiles, courses, batches, and invitations.
Admin Guide
Manage students, fee receipts, and lead inquiries.
Exams
Setting up live shorthand dictation and security rules.
Results & Grading
Analyze Gross vs Net WPM speeds and penalty weights.
Student Guide
How students take live exams and read reports.
FAQs & Troubleshooting
Solve timer lockouts, audio loading errors, and browser settings.
Featured Documentation
Showing 10 guides
How to create your first course and batch
Define speed tracks, languages, and monthly fees for shorthand classes.
Inviting students to your institute portal
Allow students to register online or batch-import them manually.
Setting up a live shorthand exam
Upload dictation passages, recorded audio MP3s, and configure lock-out settings.
Understanding audio playback limitations
Configure playback restrictions to mimic official steno speed tests.
Understanding Gross WPM vs Net WPM
Learn how the grading engine calculates speed ratios and accuracy margins.
Customizing mistake weights and penalties
Adjust error margins for misspelled, extra, or skipped words.
Managing admission inquiries from the dashboard
Track leads, resolve public inquiries, and add notes to student leads.
Recording fee payments and billing records
Track course fees, print payment receipts, and review balances.
How students join and type exam answers
A walkthrough of the student portal live exam terminal interface.
Why is the exam submission timer locking out?
Resolve issues with student focus-out blocks and automatic submissions.
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